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Fire
At the first indication of smoke or flame, investigate the situation to determine the location and extent of the fire. If the fire can obviously be contained and extinguished, quickly and safely by staff, proceed to do so. However, if there is any doubt about whether the fire can be controlled, immediately call 911 and then clear the building.
The time to think about a fire is before it happens. Familiarize yourself with the type, location, and application of the fire extinguishers in the building.
Health
Without specialized training it is not advisable for staff to undertake more than keeping the sick or injured patron comfortable and protected from needless attention of others until medical help can be obtained. Since each case is unique, staff members should use their own judgement to do what is prudent and reasonable.
An ambulance should be called immediately in the event of any serious problem. No medication, including aspirins, should ever be dispensed to the public. However, a basic first-aid kit is available for staff use in the staff restroom.
Any injury on library property or during library associated event, regardless of whether the injured party is a patron or staff member, should be reported to the Library Director and an incident report should be filed. Se forms.
Bomb Threats
Keep the caller on the line as long as possible. Ask the caller to repeat the message and try to write down every word spoken by the person
If the caller does not indicate the location of the bomb or the time of the possible detonation, ASK FOR THIS INFORMATION.
Pay particular attention to peculiar background noises such as motors running, background music, and any other sounds which may indicate where the location from which the call is originating.
Listen closely to the voice (male/female) voice quality (calm/excited), accens and speech impediments.
Immediately after the caller hangs up, call the police. Clear the building. THe police will handle the actual bomb search.
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